According to the Better Business Bureau, the Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation and consumer education. The BBB's Core Services include: Business Reliability Reports; Dispute Resolution; Truth-in-Advertising; Consumer and Business Education; and Charity ReviewClick here in order to go to the Better Business Bureau website.
BBBs issue reports on members and non-members alike. BBBs, which as a matter of policy do not endorse or recommend any company, product or service, apply the same standards to reporting on companies, regardless of their BBB membership. BBB reports may, however, note the fact of a company's membership in the BBB.
You no longer have to call the local Bureau office for information. Every Bureau in the U.S. and Canada posts its reliability reports on the web.